Privacy Policy

1. Introduction

Welcome to Book Your Vibes ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, or use our services.

2. Information We Collect

We collect information that you provide directly to us when registering a vendor account, booking slots, or communicating with us. This includes:

• Contact Details (Name, email address, phone number, physical address).
• Business Information (Venue details, business name, registration details).
• Financial Details (Bank account number, IFSC code for payment payouts).
• Usage Data and location details when using our sports booking features.

3. How We Use Your Information

We process your data to provide, improve, and secure our sports slot booking platform, including:

• Managing account registration and verification via email OTP.
• Processing online slots bookings, tickets, and tournament listings.
• Settling payouts directly to vendor partner bank accounts.
• Sending transaction alerts, confirmations, and security notifications.

4. Sharing Your Information

We do not sell your personal data. We only share information with third-party service providers (like payment gateways, hosting providers) to the extent necessary to perform services on our behalf, or when required by law.

5. Data Security

We use appropriate technical and organizational measures, including encryption and secure hosting, to protect your personal information against unauthorized access, loss, or alteration.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data stored with us. If you wish to exercise these rights, please contact our support team at [email protected].